Reference

Privacy Policy for Shubho Win

We collect what we need to run your account, process deposits through bKash, Nagad and Rocket, and keep your wallet secure. You control your data and we spell out how we use it, who sees it, and how you can request changes or deletion.

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Shubho Win Privacy Policy for Shubho Win
DATA SECURITY

How We Protect Your Information

We use encryption for login sessions and payment flows, hash your password so even we cannot read it, and require OTP confirmation for withdrawals. Account data sits behind firewalls, and payment processor connections run over secure channels only.

Session Encryption

Your login state and every request to our server travels over an encrypted connection so packet sniffers cannot intercept your credentials or wallet details in transit.

Payment Masking

When you deposit via bKash, Nagad or Rocket, we store only a masked reference to your wallet number and never log your full payment credentials or PIN in our database.

Data Retention

We keep your account records as long as your account is open plus six months after you close it, then we archive or delete them following standard retention policies for transaction history.

Your Rights

You can request a copy of your data, correct inaccurate information, or ask us to delete your account at any time by contacting support through live chat, email, or the privacy controls panel in account settings.

PRIVACY CONTACT

Reach Us About Your Data

If you want to see what data we hold, correct something, or delete your account entirely, contact us through any of these paths. We respond to data requests within seven business days and confirm the action once complete.

Team online

Live Chat

Open the chat bubble in the bottom right corner of any page, select privacy request, and our team will walk you through the process in real time during support hours.

Email Support

Send your request to our support email with your registered mobile number and account name so we can verify your identity before releasing or modifying your data.

Account Settings

Log in, navigate to account settings, then privacy controls where you can download your data history, update communication preferences, or submit a deletion request directly from the panel.

Common Questions About Your Data

We collect your mobile number, account name, device identifiers and IP address at registration. Payment details like your bKash or Nagad wallet number appear only during transactions and we store a masked reference afterward.

We share transaction data with payment processors like bKash, Nagad and Rocket to clear deposits and withdrawals. Game studios verify bets placed in their titles. We do not sell your data to advertisers or marketing platforms.

We retain your account records for as long as your account is open plus six months after closure, then we archive or delete them. Transaction history may be kept longer where required by financial record laws.

Yes. Log in, go to account settings, then privacy controls and submit a data download request. We will send you a file within seven business days containing your account details, transaction history and activity logs.

Contact support via live chat or email with your registered mobile number and account name. We will verify your identity, process the deletion request, and confirm once your account and data are removed from our active systems.

We use session cookies to keep you logged in and remember your language preference. We do not run third-party tracking pixels or ad-network cookies on our site.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.